My stay in Putnam Ridge They are understaffed, not enough CNA's to do a quality job. Two or three CNA's can not take care of all the residence. Five or six would be better. Sometimes they are two aides, they each have 20 people to take care of, if they have 3 aide's they each have 13, if they have 4 aide's they each have 10, if they have 5 aide's they each have 8. Every residents has different needs. I was there for 21 days. This was my 4th time there, the care this time was very disappointing. And it wasn't the CNA's, it was that you don't have enough CNA's to give individual care to each resident. It's not fair to residence or to the CNA's. And another thing running out supplies small dippers, small gowns and many other things, is unacceptable. One more: I'm 4'8" with mobility and hand limitation. Your bathrooms do not accommodate everyone. Toilets and grab bars are to high, sinks are to high and faucets and soap dispenser are unreachable.
I am writing this to express our complete satisfaction with your facility. We found the staff to be extremely dedicated, knowledgeable, professional, courteous and helpful. We will highly recommend your facility to anyone we know who is in need of a nursing home or rehab.
Thank you all for a pleasant experience. Hope to see you at Christmas time and entertain you all.
Nice place to come-nurses, aides, therapy people were all nice. If I had to come again I would like to come here for rehabilitation- would recommend this place to anyone. Only thing sometimes they could use more help so everyone doesn't have to run around like crazy.
Our family is very happy with the care our father is receiving from Putnam Ridge Rehabilitation. He was a very active man and due to complications from a surgery, needs PT and OT to get him back to the way he was. The progress he has made in a short time is not only due to his willingness to recover but in thanks to the therapists, nurses and aides!! He looks forward to daily visits from his “favorites” lol. We are very happy with our decision... and so is Dad!
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