Twelve Oaks Rest Home & Alzheimer's Unit

Twelve Oaks Rest Home & Alzheimer's Unit
Twelve Oaks Rest Home & Alzheimer's Unit 1297 Galax Trail Mount Airy, NC 27030
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Consumer Feedback

(5 Reviews)
Service
1 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.75.216
September 29, 2013
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office easy to locate?
Fairly Easy
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.27.82
September 07, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.11.154
January 10, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.109.28
November 11, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.136.230
May 05, 2012
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