FT Branch Veterinary Hospital

FT Branch Veterinary Hospital
FT Branch Veterinary Hospital Highway 41 North Fort Branch, IN 47648
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Consumer Feedback

(194 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider listen to your input and concerns?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.210.21
June 26, 2013
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider promptly return your phone calls?
Yes
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Bob Minar xxx.xxx.17.81
June 25, 2013
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by Anonymous xxx.xxx.182.176
June 20, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this animal hospital's staff friendly?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.56.8
June 19, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the examining rooms clean and free of odor?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Ron Hart xxx.xxx.218.20
June 19, 2013
Were the examining rooms clean and free of odor?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.221.51
June 18, 2013
I have interned at 2 separate vet clinics before, and have never seen clients treated as poorly as I saw here when signing in at the desk. The ladies behind the desk were not welcoming, and one in particular was under the impression that she knew everything about you and your pet, even before you could get a question out of your mouth. I do not appreciate my questions being interrupted before I am done asking. They are very hard to get ahold of via phone, and there is only one line. So if you call at the same time as someone else, you can not hold or leave a message. You simply have to keep trying back. Very unprofessional, very unorganized, NOT pleased.
by CG89 xxx.xxx.31.86
June 10, 2013
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.179.154
June 08, 2013
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.103.29
June 08, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this animal hospital use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.198.105
May 18, 2013
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