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Roberts Small Animal Clinic

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Roberts Small Animal Clinic

Moss Point, MS
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Roberts Small Animal Clinic
Roberts Small Animal Clinic
(7 Reviews)
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3825 Main Street Moss Point, MS 39563
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
I respected all the employees there. Was very good for my animals.
Very patient
by Julia Thexton xxx.xxx.90.19
July 04, 2015
The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Jacquelynn Foster xxx.xxx.145.28
December 16, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
by Tina Hossman xxx.xxx.95.11
February 25, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.140.208
January 23, 2013
I LOVE Roberts Animal Clinic, all of the staff is so nice and helpful.

I really like the procedure of how they "see" each patient too. (signing

in and being taken accordingly. All animal clinics, should follow that

procedure. When my dog needs to see a "vet" I drive over from

Ocean Springs. They are # 1 in my book....
by Helen Moshenrose xxx.xxx.175.241
January 23, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.67.215
August 25, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous
January 05, 2012
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Map and Directions
3825 Main Street, Moss Point, MS 39563