Was it easy to make an appointment with this provider?
                        
                        
                            No, it took a while
                        
                        
                            Did this provider use excessive foul language?
                        
                        
                            No
                        
                        
                            Were you able to get answers to simple questions from this provider without scheduling an appointment?
                        
                        
                            Not really. I had to schedule an appointment for most of my questions.