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Chili Animal Care PC

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Rochester, NY

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Chili Animal Care PC
Chili Animal Care PC
(119 Reviews)
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3388 Chili Avenue Rochester, NY 14624
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Consumer Feedback

(119 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.187.126
February 22, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Are you going to visit this provider again?
Without a doubt!
Did this animal hospital use current and safe equipment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.71.18
February 19, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Peter Crandall xxx.xxx.122.212
February 18, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to relax during your appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.187.113
February 15, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous xxx.xxx.187.126
February 11, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.223.57
February 10, 2013
Was this provider late to your appointments?
No, they were on time
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you going to visit this provider again?
Without a doubt!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Christine w/Sophia xxx.xxx.136.110
February 08, 2013
Was this provider's staff friendly?
Yes
Are you going to visit this provider again?
Sure
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.25.150
February 05, 2013
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did you experience unnecessary pain during your visit?
No
Was this provider late to your appointments?
No, they were on time
Did this animal hospital use current and safe equipment?
Yes
by Anonymous xxx.xxx.96.222
February 04, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous xxx.xxx.252.98
January 28, 2013
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Map and Directions
3388 Chili Avenue, Rochester, NY 14624