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Chili Animal Care PC

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Rochester, NY

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Chili Animal Care PC
Chili Animal Care PC
(118 Reviews)
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3388 Chili Avenue Rochester, NY 14624
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Consumer Feedback

(118 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.124.54
April 23, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.128.66
April 22, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.169.237
April 22, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this animal hospital use current and safe equipment?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.124.151
April 20, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
by Anonymous xxx.xxx.120.104
April 12, 2013
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this veterinarian able to perform all basic as well as complicated procedures?
No, I had to take my pets somewhere else
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.46.61
April 08, 2013
Did this provider prominently display their diplomas or business license?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Sue Sullivan xxx.xxx.162.8
March 25, 2013
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.186.241
March 14, 2013
Did this provider answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous xxx.xxx.137.223
February 28, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.187.126
February 22, 2013
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Map and Directions
3388 Chili Avenue, Rochester, NY 14624