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Pine Banks Animal Hospital

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Pine Banks Animal Hospital
Pine Banks Animal Hospital
(5 Reviews)
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1130 Main Street Malden, MA 02148
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did the veterinarian allow you to stay with your pet at all times?
No! They took my terrified pet to a different room and wouldn't allow me go
Were the restrooms clean at this provider's office?
No, they were disgusting
by Anonymous xxx.xxx.168.142
January 03, 2013
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this veterinarian friendly to your pet?
No, my pet seemed scared of him/her
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.117.10
October 26, 2012
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider prominently display their diplomas or business license?
No, I never saw one
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Has this veterinarian ever misdiagnosed your pet?
Yes, I have lost my faith in their care
by Anonymous xxx.xxx.161.17
October 19, 2012
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous
June 10, 2011
Did you feel safe in this provider's care?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 17, 2011
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Map and Directions
1130 Main Street, Malden, MA 02148