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Harborside Healthcare - The Willows- Willows

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Harborside Healthcare - The Willows- Willows
Harborside Healthcare - The Willows- Willows
(9 Reviews)
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225 Amity Road Woodbridge, CT 06525
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
3 star average for Recommended
Value
2.5 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.102.95
February 08, 2017
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.254.107
April 18, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.88.6
January 27, 2013
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
No, it took a while
Was this provider's office clean?
It was satisfactory
by Anonymous
January 05, 2012
Did this provider answer all your questions?
Some were answered
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
December 10, 2011
Did this provider listen to your input and concerns?
Yes
Did this provider listen to your input and concerns?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 05, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer flexible appointment times?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 27, 2011
They weren't friendly at all. They were extremely rude and impolite. The office was very easy to locate. I didn't have any trouble finding it at all. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money.

The above was not written by me because I submitted my own review and it went through. However I found this and would like this to be submitted. Although it's not mine I will take responsibility for submitting it.
by Anonymous
April 11, 2011
I would NEVER refer any of my family and friends to go here. If I had known how terrible they were I never would have let my mom go there. They are a very disconnected organization, and their internal communication is very poor - thus, one nurse has no idea what the next nurse has done/will do. There is only one nurse (who is the unit manager) who seems to know what was going on. Also extremely difficult to reach a live person on the phone, so getting patient updates is virtually impossible. The food is also inedible.
by Anonymous
April 09, 2011
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Map and Directions
225 Amity Road, Woodbridge, CT 06525