Van Aken Pet Hospital

Van Aken Pet Hospital
Van Aken Pet Hospital 3869 West Indian School Road Phoenix, AZ 85019
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
we took our 4 month old kitten smokey in to be spayed and have her first shots' everyone was very nice and professional the dr was very caring and you could tell she truly loves animals. we left smokey and was called later that day to pick her up everything went well and the cost was minimal compared to our vet we had been using would highly recommend this hospital
by catnipt6 xxx.xxx.129.194
June 21, 2016
Did you feel safe in this provider's care?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the examining rooms clean and free of odor?
Yes
by Anonymous xxx.xxx.10.47
November 06, 2013
Dr. Suzanne Johnsen, thanks for being a great Vet and showing such compassion to your patients and their owners/families.

Judy B.
by Judy xxx.xxx.242.30
November 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.228.177
April 22, 2012
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I was in there at 7:15 am as I was told that I could drop off my pet between 7am and 730am when I arrived the doors were closed and when I called the number displayed I was informed that they opened at 730 I explained that I was told I could drop my pet at 7 she said we no we open at 730. I told the lady that they needed to tell there employees when scheduling appointments that they should tell the customers the right time, and hung up within a few minutes a man came out I assume it was the vet and accused me of cussing at the lady. he didn't talk to me yelled at me and kept accusing me of cussing so I left. the better business bureau will be hearing from me.
by Anonymous
March 01, 2012
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