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Lost River Animal Hospital

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Lost River Animal Hospital
Lost River Animal Hospital
(13 Reviews)
> Get Phone Number & Directions
4158 State Road 259 Baker, WV 26801
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
by Anonymous xxx.xxx.55.5
July 14, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you going to visit this provider again?
Without a doubt!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.190.123
July 05, 2013
A few weeks ago, we had to have our beloved English Mastiff "Otis" put to sleep. He had cancer. Dr. Keplinger and her staff were wonderful and caring. We couldn't have asked for a better staff of people. ALL were absolutely wonderful.
by Fred and Johnnie White xxx.xxx.247.155
January 05, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by bhuempfner xxx.xxx.242.169
July 12, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here. The chairs in the waiting area are pretty average. Not super deluxe but not horribly uncomfortable either.
by Anonymous
February 11, 2012
Would you refer this provider to a family or friend?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 20, 2011
Would you recommend this animal hospital to others?
Yes
by Anonymous
September 20, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 15, 2011
Were the waiting room chairs comfortable at this animal hospital?
Not at all!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
September 10, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
August 25, 2011
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Map and Directions
4158 State Road 259, Baker, WV 26801