Animal Care Hospital at Bold Springs

Animal Care Hospital at Bold Springs
Animal Care Hospital at Bold Springs 4953 Bold Springs Road Northwest Monroe, GA 30656
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
I absolutely adore Dr. Reece and his staff. I have never had any problems with the staff, the office, or my animals treatment.
by Dawn xxx.xxx.153.16
July 13, 2015
Horrible. Nearly killed my dog and then wouldn't even return calls from the emergency vet who saved his life! Absolutely terrible treatment and service. DO NOT take your pets to this vet.
by tbr xxx.xxx.2.51
October 06, 2014
Was this provider's office clean?
It was satisfactory
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous xxx.xxx.111.6
September 03, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.189.241
May 03, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.167.85
February 12, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the examining rooms clean and free of odor?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by L xxx.xxx.164.194
February 06, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.10.102
January 23, 2013
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this animal hospital use current and safe equipment?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Sam xxx.xxx.195.197
November 08, 2012
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.201.225
October 30, 2012
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Our 17 year old dog had reached the time when she could no longer live. Dr. Reese helped us help our beloved pet have a peaceful death with compassion and understanding in our grief. All my questions were answered, and I feel a lot more confident and hopeful about the future. The staff was compassionate as well,I know I can always count on them. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Charlyn loveless xxx.xxx.60.7
October 23, 2012
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