Linda Lueth, Dr.

Linda Lueth, Dr.
Cortaro Farms Pet Hospital 3550 W Cortaro Farms Rd Tucson, AZ 85742
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I made an appointment yesterday for our new puppy that we rescued from PACC. I had not been to Cortaro Farm's Pet Hospital for years but they were listed as one of the Vet's to get a free visit with the adoption of your puppy. (PACC Provides a certificate).
Upon arrival I provided the certificate and filled out the paperwork, the Office Staff seemed nice.
When we were taken back and the Vet looked him over, listened to us and seemed friendly. She wanted to do blood work but never told us the cost. I did not think to much of it thinking it must be routine and under a 100.00 or they would have said something... I was completely wrong.

Upon going to leave I was given a bill of 288.30!!! I asked why and I was told it was 210.00 for the blood work, 53.00 for the visit and the medication was 25.30. I asked why the visit was not free and they told me it had been to long since I adopted the puppy from PACC. Why I was not told this upfront is beyond me.
However 210.00 in blood work that no one told me about is unacceptable, that's not a small fee that's something that they need to advise you of. I was under the impression they had to tell you the cost of any treatment upfront.

I can say that the lack of integrity and the inability to be honest and upfront has assured I will not only leave negative feedback everywhere I can but that I will never go back.
by Elliott xxx.xxx.252.34
November 13, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did this provider listen to your input and concerns?
Mostly yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
by Anonymous xxx.xxx.144.175
June 12, 2014
I waited 50 minutes for my animal to be seen. The prices are steep and on occasion, I felt there was an over-sell on lab/x-ray. Compared to my former vet from another state, I felt the exams were pretty superficial.
by Animal Lover xxx.xxx.229.32
May 30, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
by Anonymous xxx.xxx.57.82
May 19, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous xxx.xxx.242.85
June 06, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.96.34
May 19, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did this animal hospital use current and safe equipment?
Yes
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.236.202
April 23, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.74
March 27, 2013
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
by Anonymous xxx.xxx.109.155
March 16, 2013
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider remember you and your circumstances at every appointment?
Yes
Did this veterinarian answer all of your questions?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.87.241
February 18, 2013
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