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Downtown Opticians Inc

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Downtown Opticians Inc
Downtown Opticians Inc
(6 Reviews)
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629 North East Highway Griffin, GA 30223
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
4 star average for Recommended
Staff
2.5 star average for Staff
Awesome service & professional staff. My son saw the optometrist Monday & 2 days later has his new glasses. I'm so impressed that I'm having amy own eye exam next Monday. I highly recommend this eye center.
by Extremelypeachy xxx.xxx.116.212
November 24, 2016
Had my glasses adjusted there, they tells they are broken but don't show proof. They put another temple (arm) on. It is 2-3 times wider and blocks my side view. I bring them back, asking them NICELY will they replace that temple so i can see through my peripheral. The crew began trying. The manager comes out asking did i purchase them there. I told him i didn't. So he asks why did i bring them there, told him because i was told it's known as a reputable place. He told me it'll be $40-$170 for new frames. I asked why do i have to pay for something i didn't screw up? He told me they was doing me a service and i should be grateful. So he had his crew to stop working on my glasses and gave them back to me with just ONE temple on it. I came to them with Two temples, now one? How can my glasses stay on my face/ears with just one temple? I politely asked or tried to, being he kept cutting me off--how i was supposed to wear my glasses and asked why would he do something like that? He told me i need to leave else he was calling the police. I told them go ahead, he never did. I had to leave with glasses i Couldn't wear. I appreciated the attempt to fix my glasses, but still that doesn't mean tear my stuff up and refuse to fix it then give me broken glasses as if he could care less my struggle throughout the day without my glasses. Sooooooo please take this super long review under careful consideration. Anybody who'd give a person glasses back totally different and screwed up without regards to whether that person can see or not, can not be someone i'd recommend to anyone to ever do business with!
by Maurice Fletcher xxx.xxx.224.130
August 07, 2014
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Does this provider use current and safe equipment?
Yes
Was this provider friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.12.249
February 16, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.102.92
December 04, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider treat every client equally?
Sometimes, but not all the time
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.200.61
January 05, 2013
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Anonymous
July 31, 2011
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Map and Directions
629 North East Highway, Griffin, GA 30223