Hilton Veterinary Hospital

Hilton Veterinary Hospital
Hilton Veterinary Hospital 251 East Avenue Hilton, NY 14468
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Consumer Feedback

(47 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous xxx.xxx.102.164
January 13, 2014
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.123.4
January 07, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this animal hospital use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.16.52
December 21, 2013
They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. Every time I've called and left a message, I've never heard back. It's extremely annoying. My dog died there because of a result of their poor judgement and awful treatment
by Jessica xxx.xxx.225.121
December 19, 2013
Did this veterinarian answer all of your questions?
Yes
Did this veterinarian seem overwhelmed with too many pets?
Yes, they couldn't seem to keep up with the work load
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you by name?
No, I always have to remind them
by Anonymous xxx.xxx.246.114
May 28, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was the waiting area spacious?
Yes, extremely spacious
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous xxx.xxx.145.253
May 05, 2013
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider always put the customer first?
Yes, they always put customers first
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.112.128
April 05, 2013
Would you recommend this animal hospital to others?
Yes
Was this veterinarian friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.59.84
March 31, 2013
Would you refer this provider to a family or friend?
Yes
Was this provider's staff friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous xxx.xxx.238.97
March 30, 2013
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.251.216
February 25, 2013
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