Kevin Hirano, Optometrist, Owner

Kevin Hirano, Optometrist, Owner
Woodinville Family Eyecare (located inside Costco) 24008 Snohomish Woodinville Road Woodinville, WA 98072
Add a Review

Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
With an appointment, I got in quickly and the doctor was pleasant and efficient. The office staff spent some time initially socializing and bantering back and forth, but when they finally started with me the process was fine. I got my prescription quickly and ordered frames before leaving the store.
by Cathi xxx.xxx.226.120
June 25, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.34.17
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.82.143
September 11, 2012
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider answer all of your questions?
None of my questions were answered
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
November 22, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 20, 2011
Add a Review