Grimes & Wood Animal Clinic

Grimes & Wood Animal Clinic
Grimes & Wood Animal Clinic 4529 Poplar Level Road Louisville, KY 40213
Add a Review

Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I have taken my dog there all of her life and love Dr. Grimes. They make you feel like a member of their family.
by Michelle xxx.xxx.119.174
October 21, 2020
We have been with Grimes and Wood since early 70's. Dr. Wood usually takes care of our pets. I have had Dr. Grimes son also. They are very interested in your pets and give them the attention they need. My daughter and her family, my son and now a niece all goes to them. They don't try to take advantage of anyone and reasonable on their costs. I would definitely recommend these veterinarians for all your pets needs.
by Mom to 2 dogs xxx.xxx.177.254
March 07, 2015
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the veterinarian allow you to stay with your pet at all times?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.216.254
December 05, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.225.248
February 04, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this animal hospital?
Average
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Pam M xxx.xxx.31.50
November 15, 2012
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this animal hospital use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.155.136
September 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.230.86
August 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.212.120
April 27, 2012
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 16, 2011
Add a Review