A-Care Animal Clinic

A-Care Animal Clinic
A-Care Animal Clinic 1701 Rochester Road Troy, MI 48083
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The examining rooms at their office were clean and free of odor. I can tell they really strive to keep their office looking and smelling nice.
by alias xxx.xxx.29.109
November 24, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.148.18
June 04, 2013
Love, love, love ACare. I've been going there for a few years now. I drive there all the way from Waterford. I can't find care or prices that even compare any where near me. The vet will tell you right away if something is necessary or not. No hidden fees, reasonable prices, SUPER friendly staff ( that alone is a rarity) and never a problem getting an appointment. I have a dog and 3 cats and I've been ripped off by so many other vet offices that it is a relief to know that the good guys still exist.
by Christine xxx.xxx.251.191
February 17, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.251.70
May 29, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer flexible appointment times?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 16, 2012
If I could put zero stars, or better yet negative stars, I would. Not only are they rude, the office is dirty, and they spend no time explaining anything to you, they misdiagnosed and eventually killed my kitten. I have already made a report to the better business bureau, and I would like to ask that anyone else that has a had a similiar experience to please do the same. The doctor obviously did not know what he was doing or did not care. If you havent already been there, I suggest you stay away.
by Anonymous
April 11, 2011
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