North County Veterinary Clinic Inc

North County Veterinary Clinic Inc
North County Veterinary Clinic Inc 1182 Bernardston Road Greenfield, MA 01301
Add a Review

Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
Are you going to visit this provider again?
No
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.191.220
January 13, 2016
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
Was the noise level reasonable in this provider's office?
Reasonable
Was this provider compassionate to you and your situation?
Yes
by Anonymous xxx.xxx.178.125
April 22, 2014
Did this veterinarian answer all of your questions?
No, I left confused and frustrated
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Was this veterinarian friendly to your pet?
No, my pet seemed scared of him/her
by Anonymous xxx.xxx.243.185
March 26, 2014
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.161.43
March 07, 2014
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.205.173
January 23, 2014
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the waiting room chairs comfortable at this animal hospital?
Average
Did you leave the animal hospital feeling satisfied with your visit?
No, I left with more problems than I came with!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely not! I was a complete wreck waiting by the phone
by Anonymous xxx.xxx.93.161
October 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.129.18
March 22, 2012
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
February 03, 2012
The waiting room here is spacious. They were very calm and understanding the entire time. They are very good at explaining what is happening and why they need to do procedures. I trust them and so do my pets, at least as much as young male cats trust anyone when they don't think it is their idea! I was never left in the dark when my pet had to stay in overnight care here. This veterinarian keeps owners fully informed on their pets condition.
by Anonymous
January 28, 2012
My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Anonymous
December 28, 2011
Add a Review