After Hours Animal Emergency Clinic

After Hours Animal Emergency Clinic
After Hours Animal Emergency Clinic I 80 At Salt Springs Girard, OH 44420
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Doodle mom xxx.xxx.146.52
June 08, 2012
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I had to wait forever after they took my dog from me. The staff didn't even keep me updated about how much longer it would be or what they were doing. One member of the staff was so rude, that she shouted over me as I was talking to her!!! She treated me like I was less than human because I didn't have $500 to be throwing around. I felt humiiated, on top of being terrified for my poor dog. I was flat out lied to. I was told she was being evaluated, when in fact she was being actively treated. The absolute worst was when I was LOCKED in a waiting room with NO way out. If that building were to catch fire, I'd be a dead. Then they came out & stated that I needed to pay them $500 or they would discontinue treatment & i would have to take my dog & leave.
What choice do you have at that point?! So I wiped out my savings account to pay this exorbatant bill, only to later be told that she needed to be kept overnight. To the tune of another $170 dollars. It would be one thing to ask for a deposit of some kind & offer a payment plan, but they give you only 2 options; pay up or your dog dies. I have to say that the vet seemed competant and he was not rude to me at all (when I did FINALLY get to speak with him!). I would never bring another animal into this facility after the way I was treated. Although my dog will recover, I will forever carry with me the hurtful way I was treated at this facility.
by Anonymous
November 23, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider rush your appointment?
No
by Anonymous
October 03, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
June 06, 2011
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