Diamond Hill Animal Hospital

Diamond Hill Animal Hospital
Diamond Hill Animal Hospital 1400 Main Street Lynchburg, VA 24504
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Absolutely Not
Does this veterinarian send reminder cards for your pets annual check-up?
They say they do but I've never received one
Were the staff members able to answer your questions?
Not many
Did this provider spend time asking questions and listening to you?
No
by Anonamous xxx.xxx.95.89
October 03, 2016
I've taken my cats and dogs there for 3 years. They've always taken the time to answer my questions, they're very caring, and I feel they've taken excellent care of my pets. On my last visit, the vet invited me to view through a microscope, the mites that were plaguing my dog. I've also boarded my dog with them for 4-5 days and she was well cared for. I like them not only b/c the prices are so much better, but the quality of care is tops. Thank you, Diamond Hill
by Debbie xxx.xxx.28.148
February 04, 2016
I've been going to them for a few years now. They allowed me to bring my cat on an emergency visit when my then regular vet would not. They were very caring and spent time with me/my animal. They also walked me through having to put down my dog. I've worked with 2 different vets there and found them both to be compassionate and knowledgeable and willing to spend time answering my questions. I've also appreciated how they let me pick up flea or worming meds without requiring a vet visit. I started going to them (after my emergency cat visit) b/c they are less expensive than area vets and I think better.
by Debra Dateo xxx.xxx.28.148
November 25, 2015
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Did this provider show attention to detail?
Definitely not
Were the kennels and holding areas clean?
No, I was really surprised by how gross they were
Is this provider willing to pursue advice from other providers when necessary?
Probably not
by Anonymous xxx.xxx.147.90
July 19, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Absolutely
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.111.144
July 25, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.97.2
May 13, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
I Already Have
Did the staff keep the temperature in the waiting room pleasant?
Yes
Did this provider answer all of your questions?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.32.251
May 01, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.144.109
January 01, 2014
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this animal hospital use current and safe equipment?
Yes
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Annette P xxx.xxx.88.99
June 25, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.82.111
May 30, 2013
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