Illiana Veterinary Hospital Limited

Illiana Veterinary Hospital Limited
Illiana Veterinary Hospital Limited 159th Calumet Expressway South Holland, IL 60473
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
A caring and professional office that really goes the extra mile for their patients.
by alhost xxx.xxx.149.251
June 04, 2015
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by VintageKatt xxx.xxx.155.189
December 12, 2013
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. The office was very easy to locate. I didn't have any trouble finding it at all. If you are looking for a veterinarian that goes above and beyond, look no further. While they do not offer after-hour services for emergencies, they have waited for me at the end of a long day when I needed to bring my cat in. It is so reassuring to know that if I need them, they will be there for me. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The doctors at Illiana's have taken care of my two cats over the past 20 years. I would definitely recommend them for pet care.
by Josie The Cat xxx.xxx.16.1
January 07, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. All my questions were answered. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by A Long Time Client xxx.xxx.15.48
September 03, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.179.183
March 16, 2012
Did they follow up with you after your appointment?
Yes.
Did you leave the office feeling satisfied with your visit?
Completely!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
March 01, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
June 29, 2011
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this veterinarian friendly?
Friendly Enough
by Anonymous
June 21, 2011
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
March 24, 2011
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