Kinnicroix & Riverfalls Veterinary Clinic

Kinnicroix & Riverfalls Veterinary Clinic
Kinnicroix & Riverfalls Veterinary Clinic 1055 East Cascade Avenue River Falls, WI 54022
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Always professional, the facility is always very clean, and they are very kind to our pets.
by Belle xxx.xxx.87.101
April 09, 2020
Excellent Care and services. We have had several surgeries for our Pet's, with some unique problems. Dr. Jones has always been honest with us on cost and care of our Pets.
by Dan xxx.xxx.11.16
December 05, 2017
Very best care. Very compassionate staff, very reasonable treatment plans and there is no pressure for unnecessary treatments/tests. I always come away feeling cared for and equipped with the knowledge and tools take take the best care of my pet.
by Stephanie xxx.xxx.183.44
August 19, 2015
When our cat got very sick, they allowed our family to come and sit and hold her several times while she recovered! We felt like they cared about our pet and us as a family! So lucky to have them caring for our pet!!
by Sheri Magnuson xxx.xxx.9.153
August 11, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Not at all; cheap and plastic
Would you recommend this provider to others?
Absolutely Not
Did you leave the office feeling satisfied with your visit?
No
Does the provider's staff maintain a professional appearance?
Not really
Did your provider offer a holistic approach to your experience with them?
I was so disappointed that this provider barely took my concerns into account let alone offering any value that could possibly be from a holistic point of view.
by Anonymous xxx.xxx.52.142
July 23, 2014
I've already told my friends and family about the fantastic experience I had there. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided. My provider is very respected and knows many other professionals in their field. I have no doubt they will get me access to the best information out there whether they incorporate themselves or they recommend I go to someone else. My pet is always so well taken care of and gets so much love and attention from all of the staff.
by Deb Carr xxx.xxx.22.254
June 19, 2014
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have helpful information available online?
No, just a basic listings page
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.59.169
June 04, 2013
I love this doc. They always are congenial, attentive to my needs and my pets needs, have helpful advice and they provide a cellphone to call the vet when he is out of the office. We had an issue over the weekend at night and he answered all of questions from his cell. Outstanding.
by zak xxx.xxx.40.203
February 19, 2013
The staff here is friendly and welcoming. I definitely think that I could have gotten much better service somewhere else. The procedures performed on the animals seemed very outdated and VERY expensive. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by Chris xxx.xxx.183.15
November 26, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 06, 2012
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