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LINCARE INC

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FLORENCE, OR

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LINCARE INC
LINCARE INC
(15 Reviews)
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1535 9TH ST STE B FLORENCE, OR 97439
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Always gets the order out so fast
by Gordon xxx.xxx.64.155
August 01, 2023
I have been in there very recently and have to say the woman manager was one of the friendliest most professional people I've ever dealt with. The lady at the front desk was so friendly and helpful. I know what it's like to deal with large corporations so I don't blame the girls in the local office for not being able to provide me with what I needed. The ladies went above and beyond to work with me and to help me get the supplies that I was able to get. This office has had a lot of turnover and they need a lot more staff, they work so hard and have to deal with so many grumpy people in our little town. It's the only place in town that we can get our medical supplies so instead of being so quick to complain maybe we should be quicker to compliment and try to get them the help they need to help us as patients!
by Florence Resident xxx.xxx.16.229
December 23, 2016
They have supplied 2 walkers from "Drive" manufacturer, both broke at the wheel. Now they say I have to pay out of pocket for another walker. The first walker broke walking over a speed bump; the 2nd walker broke when I sat down on the seat while watering plants next to my driveway.

Horrible customer service, management told the receptionist she didn't have to apologize to me for coming in to office for no reason, since they wouldn't replace the broken walker.
by Doug xxx.xxx.77.98
October 28, 2016
Was suppose to receive a call last week to set up a time for them to deliver a walker for my husband last week. Never called and called the office yesterday and they were suppose to call me back - didn't happen. Called again today and the office was going to check on the walker and to leave my telephone number again. She did call back and he was suppose to deliver the walker around 1:00 p.m. today. Haven't seen the delivery vehicle yet and it is after 2:00 p.m. Hoping it arrives today sometime. Senior Citizen, Florence, OR
by Senior xxx.xxx.122.38
April 29, 2016
Very poor customer service. We will have to drive to Eugene or Coos Bay to find another provider of medical supplies.
by Anonymous senior citizen Florence xxx.xxx.227.110
January 11, 2016
excellent service
by valie xxx.xxx.17.9
November 20, 2015
Excellent service and response to phone calls. No problems at all.
by KS xxx.xxx.42.211
May 11, 2015
I have had nothing but excellent help at the Florence Lincare they are very friendly and helpful to all my needs
by Patti Hurley xxx.xxx.28.25
January 02, 2015
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.253.215
June 08, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.84.161
December 31, 2012
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1535 9TH ST STE B, FLORENCE, OR 97439