Mary Ratcliffe, President

Mary Ratcliffe, President
HOME & HOSPITAL MEDICAL SUPPLIES SERV NEW HARTFORD SHOPPING CENTER NEW HARTFORD, NY 13413
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Can get just about any medical device that has others just guessing what you want.
by Tim xxx.xxx.84.73
March 07, 2019
Definatel;y 5 star
by Philip xxx.xxx.57.33
January 27, 2015
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did this retail store have reasonable prices?
Yes
Would you recommend this retail store to others?
I Already Have
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the retail store easy to locate?
Fairly Easy
by Anonymous xxx.xxx.89.103
November 12, 2014
Needed a shoe for a fractured foot, they had to order one and said that they had met their quota and would order it. this was Fri before Labor Day weekend. Tuesday I went in and they said they had placed their order Friday morning and did not have my shoe, should have by Wed. Went in to get shoe, my big toe was hanging over the end of shoe. Girl told me that was all she had. I told her that I would stub my toe & it was where the fracture was. Too bad that is all they had. I will NEVER go back there. Poor customer service. Told the Dr. and he will not send anybody there again either. So they lost me and all of the doctor's patients as well.. Girl was rude and seemed like she could care less.
by Roseann xxx.xxx.247.45
October 19, 2014
Did this retail store have reasonable prices?
They were decent, but not very affordable
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Does the staff at this retail store always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only customer.
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.76.213
September 28, 2014
Did this retail store have reasonable prices?
Yes
by Anonymous xxx.xxx.28.102
September 19, 2014
Young blond woman was extremely rude when I tried to return something......I have been going here for years and never saw her before and won't see her again as we will not go there again.
by john does xxx.xxx.254.150
August 06, 2014
Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.222.118
August 21, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.105.59
February 04, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.122.77
December 03, 2012
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