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PHOENIX MEDICAL PRODUCTS LTD

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PHOENIX MEDICAL PRODUCTS LTD
PHOENIX MEDICAL PRODUCTS LTD
(7 Reviews)
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28 ROXBURY ST KEENE, NH 03431
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Recommended
4.5 star average for Recommended
Staff
5 star average for Staff
Great service and products!
by Seamus xxx.xxx.194.186
December 08, 2014
Would you recommend this provider to others?
I Already Have
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.1.34
January 09, 2014
I ordered 200 catheters of a specific type and company. Phoenix took my order, quoted me 10 day delivery. I called back to make sure they knew I could NOT use a specific type so please do not send those. 14 days later, I go to pick the delivery up, open the box, of course they are the type I specifically told them I could not use. There were also 120, not 200 as ordered, and one tube of lube for a whole months use. I called for a return label, asked why they had sent those I specifically told them I could not use. Answer: oh, we didn't have the kind you needed in stock so we sent what we had. Is there any other industry where they disrespect their customers so much? If I had ordered a size 22 dress and they just sent me a size 0 because that's all they had, would they be in business long? Not even an apology.
by YouKnowMe xxx.xxx.20.165
August 04, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was the waiting area spacious?
No, it was rather cramped
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.177.188
July 08, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.89.252
May 22, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by John Smith xxx.xxx.245.48
February 13, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
April 11, 2011
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Map and Directions
28 ROXBURY ST, KEENE, NH 03431