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jane lancaster, owner

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jane lancaster, owner
COMPRESSION WORKS INC
(13 Reviews)
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2001 East 5th Street CHARLOTTE, NC 28204
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Customer service needs work. They aren't very friendly but the lady that measured me did try to help ss much as possible. They are extremely overpriced!
by Surgery38 xxx.xxx.133.118
June 08, 2017
Terrible attitudes. Swearing & yelling at venders/patients on the phone. Rude to patients, doctors & therapists. How they are in business still blows my mind. ANYWHERE ELSE is better than this joke. The woman Jane is the rudest person I've EVER dealt with...not to mention I could here her cussing out a vendor on the other line. Completely professional -- NOT.
by WEndy xxx.xxx.71.35
December 21, 2015
If they call you to pick up your ordered compression hose/socks - go get them RIGHT AWAY. After my credit card was billed and my socks ordered I got a call mine were in. I was out of town for week of Thanksgiving and didn't get them right away. Went today to get my PAID FOR hose and ONE OF MY PAIRS HAD BEEN RE-SOLD to man who was "frantic" because he and his wife were flying out that evening and she needed a pair of black. Well, so did I that is why I ordered them! So much for being a repeat customer...
by Not Happy xxx.xxx.147.226
December 04, 2014
Was the retail store easy to locate?
Fairly Easy
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Yes
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Would you recommend this retail store to others?
Yes
by bentrdr xxx.xxx.152.251
May 27, 2014
Is this business handicap-accessible?
Somewhat
Would you recommend this provider to others?
If I Had To
Did this provider answer all of your questions?
Some were answered
Is this provider easy to reach in an emergency?
Not really
Does the provider's staff try to accomodate your schedule when booking appointments
Somewhat
by Anonymous xxx.xxx.176.143
February 20, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by anonymous xxx.xxx.123.161
January 19, 2014
Was this provider late to your appointments?
No, they were on time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.113.91
July 16, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you feel safe in this provider's care?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.64.66
March 13, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel safe in this provider's care?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.125.93
February 18, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.176.81
August 05, 2012
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Map and Directions
2001 East 5th Street, CHARLOTTE, NC 28204