ROBERTS OXYGEN CO

ROBERTS OXYGEN CO
ROBERTS OXYGEN CO 20465 SENECA MEADOWS PKWY GERMANTOWN, MD 20876
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
Did this retail store have reasonable prices?
Absolutely!
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Does the staff at this retail store always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only customer.
Was the staff at this retail store friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.244.54
September 12, 2014
My dad needed his small, portable oxygen tanks filled so we could transport him to radiation treatment. My brother called in the evening to arrange dilivery. They told him their computer showed we had a refillable device to refill small tanks. We never received this device. He said he would have the tanks delivered the next day. The next evening, after the tanks had not been received, I called to see if they were coming. They did not return my phone call. Later my husband called and they said they were not coming. We transported Dad the next morning w/o oxygen. His oxygen dropped to 62 and he ended up in the emergency room. They finally made the later that afternoon. Not pleased with this service.
by Anonymous xxx.xxx.228.98
June 14, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.209.226
July 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.29.210
May 23, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 12, 2011
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