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COASTAL HOME RESPIRATORY CO

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COASTAL HOME RESPIRATORY CO
COASTAL HOME RESPIRATORY CO
(10 Reviews)
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409 E MONTGOMERY XRD STE 5A SAVANNAH, GA 31406
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
DO NOT USE COASTAL HOME RESPIRATORY. They did not bill correctly to the Insurance Company, instead of them taking the responsibility they put the responsibility on us. thank goodness after 1 year the insurance straightened out THEIR mess, however in the mean time even though I had been in contact with Heather all the time & the insurance lady Sandy had called them and worked real hard to get Coastal Home's mistake paid for through insurance & also talked to Heather several times, they had the audacity to put a highlighted note in the statement they sent and threatened us with turning the bill over to collections! Really Again this was THEIR mistake, they should be grateful that the insurance paid them. Also in the beginning of this mess, Heather told me this charge is for rental & should have been sold out right, when I questioned how many months do you charge for rental, she said well I guess we can stop!! Really this seems real shady to me. I give them a -100 rating! I'm telling you do not deal with these folks. The folks at Sleepwell are wonderful, use them instead.
by Dissatisfied Customer xxx.xxx.240.35
October 04, 2017
Was the staff at this retail store friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did this retail store have reasonable prices?
They were decent, but not very affordable
Was it easy to find parking at this retail store?
Yes, it was convenient
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.85.200
April 01, 2014
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.161.164
January 24, 2014
This Company charged me more than double what my supplies should have cost. $239.23 for what I found on other sites for $89.95. There excuse was that I put it on my insurance. My insurance deductible was $250. So I had to pay for the whole thing out of my pocket. He actually told me that for my supplies should have ran me $125 through him without insurance. He was the one who told me what my deductible was. Shame on me for not doing my homework. This company, in my eyes, have no morals. This is why our insurance rates are so high, because of companies like this. They did not even try to make it right.
by Scott xxx.xxx.150.212
December 23, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.161.164
November 13, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.249.12
February 15, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
No
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.90.115
December 05, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.134.160
May 18, 2012
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
February 01, 2012
Did you experience unnecessary pain during your visit?
No
Would you recommend this provider to others?
Yes
Was the waiting area spacious?
No, it was rather cramped
Did this provider have reasonable prices?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
April 28, 2011
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Map and Directions
409 E MONTGOMERY XRD STE 5A, SAVANNAH, GA 31406