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NEW AIR HOME CARE INC

Wellness.com Featured Provider
NEW AIR HOME CARE INC
NEW AIR HOME CARE INC
(18 Reviews)
Office

(352) 589-6247

 Fax (352) 357-3238 15519 US HIGHWAY 441 STE 304 EUSTIS, FL 32726
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Expertise
3.5 star average for Expertise
Thanks to Bethany all of my issues are resolved. When reading the bad reviews about NewAir I realized that the CPAP industry as a whole is a frustrating experience since it is still in an early stage of development. The equipment is complicate and not perfect yet but will be some day. I have been with NewAir for years and am very pleased with the company's response to my problems. I had on-and-off issues for a long time but finally after MY OWN perseverance all issues are resolved thanks to the staff at NewAir especially Bethany. They really do care. So stop complaining and take it upon yourself to work with them. Your health is your responsibility no one else's.
by Satisfied Customer xxx.xxx.255.55
January 16, 2024
Don’t do business with this company if you can help it. There are plenty other medical suppliers to choose from that can be trusted, but not this one. My BiPap machine came clearly used (no box, no carrying case, the cord was dirty, etc.) and they insisted it was brand new and charged me for a new one. They fitted me incorrectly for a mask that I can’t use, but refused to take it back. Customer service is fine when you are ordering something but stinks if you have any issues. STAY AWAY FROM THIS SUPPLIER!
by Ryder xxx.xxx.176.6
November 03, 2022
Only wish I could leave 1/4 star. This company is Unfriendly, unprofessional, refused to order new CPAP machine. Guess some companies think they know better the the doctors. Have moved on and found a much better vender. For all the one star reviews there are tons of venders out there that are willing to help you and unlike this place very professional.
by Jack xxx.xxx.190.169
February 20, 2022
bad service when sending anything out money is more inportant to this company then the service.
by miss allan xxx.xxx.82.197
September 22, 2021
Were you able to get all of your questions answered while you were at this retail store?
No, I left confused and frustrated
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Are you going to visit this retail store again?
Not if my life depended on it
Did this retail store have reasonable prices?
Not at all, they were ridiculous!
Was the staff at this retail store friendly?
Not one bit
by Fred Jo xxx.xxx.30.3
October 24, 2019
Was given a CPAP Mask that was awful. When I mentioned it to my Doctor's office they stated that they told them not to use this mask anymore. Why would they do this ? To make more money ?
by SDK xxx.xxx.82.5
April 10, 2019
Just not happy with the service. Used to be great, but something has changed.
by Jay xxx.xxx.136.154
September 26, 2018
very responsive
by Nancy Barnett xxx.xxx.17.252
October 04, 2016
Are you going to visit this retail store again?
Without a doubt!
Was it easy to find parking at this retail store?
Yes, it was convenient
Was the staff at this retail store friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did this retail store have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.250.188
January 22, 2015
Are you going to visit this provider again?
Sure
Did this provider have reasonable prices?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.88.246
December 09, 2013
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Map and Directions
15519 US HIGHWAY 441 STE 304, EUSTIS, FL 32726
Website http://newairhomecare.com/
Primary Specialty

Medical Supplies

Practice NEW AIR HOME CARE INC
Gender Male