Jeannine Russell

Jeannine Russell
Garrett's Medical Supply, Inc 485 1st St N Winter Haven, FL 33881
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Consumer Feedback

(9 Reviews)
4.5 star average for Service
5 star average for Environment
4.5 star average for Expertise
5 star average for Staff
4.5 star average for Recommended
The staff at Garrett's Medical Supply are always very courteous, helpful, and friendly.I wouldn't hesitate to recommend.
by carolinewaterman
September 01, 2015
After 20 years of receiving my monthly order of self-catheters from Garretts, I am changing providers due to the rude and unprofessional treatment I received today which included misplacing my doctor's orders, underfilling my prescription, Jeannine accusing me of trying to have her commit insurance fraud (absurdly) and then hanging up the telephone in my face. I have consistently been receiving the same number of self catheters for, literally, years. It is very unprofessional and rude to to treat a long-time customer this way and not put in any effort to try to resolve the problem.
by Rhonda White
July 23, 2015
Thank you so much for the great service every month. Much appreciated.
by lisahampton49
January 07, 2015
Fantastic company. Your customer service is top notch and I am very happy to be working with you guys. Thanks so much and keep up the great work.
by johnmartins790
December 04, 2014
Only place in town to get me the supplies I need. My entire family now uses their services as well.
by Bill
August 18, 2014
Did this provider answer all of your questions?
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 18, 2013
Did this provider answer all of your questions?
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 06, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
February 06, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
August 17, 2011
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