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HOME HEALTH PAVILION INC

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HOME HEALTH PAVILION INC
HOME HEALTH PAVILION INC
(14 Reviews)
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87 DANBURY RD UNIT 1 NEW MILFORD, CT 06776
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Consumer Feedback

(14 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
The laziest women I have ever dealt with! Went in with a prescription for an item, had no idea what it was, then told me to Google it!!! They should have said let me try and find it for you.!! On another occasion, they never filled a prescription for an item the Dr sent in. Then they gave me something totally the opposite of what I wanted!! They seem to be thick headed!! I don't ever want to go back there!!
by Frazzled Shopper xxx.xxx.16.122
November 15, 2021
Not very professional in communicating the status of your order.

Their automated phone/message system is madding, you never get connected to anyone and if you have an opportunity to leave a message, the mailbox is full. The system seems designed to make a one man shop larger than it seems.

I'll try a 3rd time to get a response on my order, if not then I'll shop elsewhere.
by Frustrated Consumer xxx.xxx.110.8
March 16, 2017
Did a staff member acknowledge or greet you when you entered?
Definitely
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this provider answer all of your questions?
Yes
Did the waiting room smell clean?
Yes
Does this provider offer flexible appointment times?
Mostly
by Anonymous xxx.xxx.87.124
March 08, 2014
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Pat xxx.xxx.176.158
October 27, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have helpful information available online?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.54.204
April 01, 2013
The worst health care experience ever!!! I talked to five different people about the status of an assistive device over a period of three days, simply needed to swap a part. It was not until I talked to the owner that anything happened (he was very nice, and, at the time, I thought helpful), no one else had a clue what to do. 5 WEEKS LATER (excuse me, does it take that long to swap a part?), I got the device back IN DANGEROUS CONDITION. Perhaps this was because the device was under warranty and they wanted me to pay in cash up front because "it would be faster." The fact that I had to call five different people, wait five weeks and the device is dangerous to use leads me to say this:
STAY AWAY IF YOU CAN - particularly if you have a life threatening condition.
by dismayed consumer xxx.xxx.227.159
February 13, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.252.6
December 31, 2012
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by bw xxx.xxx.59.174
December 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.194
July 10, 2012
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.155.40
June 25, 2012
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87 DANBURY RD UNIT 1, NEW MILFORD, CT 06776