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REDWOOD EMPIRE MEDICAL SUPPLY INC

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REDWOOD EMPIRE MEDICAL SUPPLY INC
REDWOOD EMPIRE MEDICAL SUPPLY INC
(8 Reviews)
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6620 REDWOOD DR STE 1 ROHNERT PARK, CA 94928
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Purchased a Nova walker with padded seat/basket, etc for less than the cost of one of similar quality from Walmart, Pharmacy chain store, etc.
And I was very happy with the service (helping me pick out the correct size and time it took to get it). I am thinking about buying one of their recliners,
now as they appear to be priced about the same as lift chairs in any of the furniture stores I've seen.
by Willie xxx.xxx.241.224
August 07, 2016
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.109.105
September 09, 2013
I am permanently disabled and use a wheelchair 90% of the time. I had to stay in a shelter locally and this old wheelchair was donated to me. It is old but fits me perfectly. Unfortunately, the wheels were getting looser and looser so that I feared the wheel would drop off while I was in it. I had a friend tighten it but that didn't last and I feared I was in for a very expensive repair. My chair repair is not covered by insurance because it was donated. I called all around Santa Rosa area trying to get help. Nobody would even offer to look at it. Finally a nurse referred me to REMS. They took the chair the same day and worked hard to repair it. I bearings were ruined and completely stuck inside. Soon I got a call saying it was all fixed. I returned the loaner chair they gave me for free and picked up my securely repaired and safe chair. The whole company was very kind and understanding. I was treated with respect and the price was extremely reasonable. I will tell anyone to go to REMS first, everytime!
by paula oswald xxx.xxx.30.126
February 10, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Susan Clark xxx.xxx.229.163
January 27, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
No, it was fine
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.100.39
November 19, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
February 14, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
December 18, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
October 07, 2011
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Map and Directions
6620 REDWOOD DR STE 1, ROHNERT PARK, CA 94928