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APRIA HEALTHCARE INC

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APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(6 Reviews)
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231 N PUENTE ST BREA, CA 92821
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1.5 star average for Staff
Recommended
3 star average for Recommended
Did this provider take time with you at your appointment?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.126.146
March 12, 2014
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Would you recommend this provider to others?
Absolutely Not
by Anonymous xxx.xxx.81.137
June 01, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.35.188
April 09, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by VETERAN xxx.xxx.78.161
January 27, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.236.150
January 23, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
January 20, 2012
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Map and Directions
231 N PUENTE ST, BREA, CA 92821