HERITAGE DRUGS INC

HERITAGE DRUGS INC
HERITAGE DRUGS INC 1878 MOUNTAIN RD STE 5 STOWE, VT 05672
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
The older male pharmacist was extremely rude and had a miserable personality.
by Jason xxx.xxx.115.134
November 03, 2014
Does this provider take that extra step to make you feel special?
Absolutely
Did this provider seem well-trained and experienced?
Absolutely
Did this provider answer all of your questions?
Yes
Does the provider's staff try to be helpful?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.161.207
August 27, 2014
Does this provider have a good professional reputation within your community?
Yes
Does this provider welcome questions?
Yes
Do you think that the provider's staff are well trained?
Yes
Does the pharmacist ever act suspicious or judgmental at your request for a refill?
Not at all! They are always thorough, but respectful and professional!
Would you refer this provider to a family or friend?
Definitely
by Anonymous xxx.xxx.145.62
June 19, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this pharmacy typically lose your prescription?
No
Does this provider remember you by name?
No, and they don't make an effort to even try
Does the pharmacist ever act suspicious or judgmental at your request for a refill?
Somewhat. They definitely could've been more professional
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.88.147
April 19, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.183.129
April 10, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
No, they were rude
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.180.200
April 09, 2013
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did the pharmacist provide a thorough explanation of your prescription?
Absolutely not. They wouldn't answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.182.132
January 12, 2013
We were traveling when my wife realized she needed to refill a prescription. The pharmacy clerk was understanding of the situation and got the pharmacist involved. The pharmacist asked my wife a series of questions. Unfortunately, he was rather abrupt in the process. Had we known of another pharmacy in the area, we probably would have left at this point. But, we pressed on. They bumped my wife up to the front of the queue and contacted our pharmacy back home. Her prescription was available a short while later.

In hindsight, Heritage Drugs came through for my wife in a timely manner. But, the way we were treated by the pharmacist was not acceptable. That alone would have me seeking out another pharmacy in the area going forward.

We all can have a bad day here and there. Perhaps, the pharmacist was having one the day we visited Heritage Drugs in Stowe, VT.
by Don xxx.xxx.1.179
August 19, 2012
by Anonymous
March 15, 2011
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