CENTRAL DRUG

CENTRAL DRUG
CENTRAL DRUG 1805 KEITH ST NW CLEVELAND, TN 37311
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Wonderful service . Steve and Keith are very knowledgable and interested in answering your questions about the medications I use. Pricing is very reasonable. I’ve been having my prescriptions filled here for over a decade and have always considered myself to be fortunate to have found Central Pharmacy in Cleveland, Tn.
by Frank M. xxx.xxx.68.45
April 03, 2020
Something happened over the last year, 7 out of 10 visits prescriptions weren't correct in count - meaning even my receipt / order said 7 for one and 3 for other person and they rang up 8 prescriptions, so I started calling a day or two in advance explained "why" and I would be in on "this date", I get a receipt indicating I was three days early in ordering. I called to reorder once and the lady said "ok thanks" and hung up, didn't even acknowledge what I was ordering. I had to call back and give her my brothers name? They use to be great, now I am moving to another pharmacy, as a 24/7 caregiver I do not have time nor resources to make three trips per day for prescriptions.
by Scott xxx.xxx.172.97
March 21, 2016
I've never had any negative issues with them. They've even gone out of their way to open their other location up after hours to fill my prescription when their Keith St location didn't have the particular medication I needed, in stock. The pharmacist was incredibly kind and offered to go out of his way to make sure I had my medications more than once. I recommend this pharmacy to a lot of people. The only problems I've had is lack of phone calls when my medication was ready for pickup, and a couple of the front counter clerks were not very welcoming and sometimes rudely judgmental. The pharmacy as a whole, though, is really good!
by Happily Anonymous xxx.xxx.133.102
March 22, 2015
The absolute best pharmacy all around!!!!!
by brenda xxx.xxx.224.190
February 18, 2015
Did this pharmacy call you to let you know your prescription was ready?
No, I called the pharmacy
Were you satisfied with your appointment with your provider?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Does this provider offer flexible appointment times?
Yes
Would you recommend this pediatrician to others?
Yes
by Anonymous xxx.xxx.68.249
July 08, 2014
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.123.131
January 12, 2014
Do you usually have to wait in a long line when picking up your prescription?
Never! I'm always helped right away
Was your prescription filled quickly?
My prescription was filled extremely fast!
Does the pharmacist ever act suspicious or judgmental at your request for a refill?
Not at all! They are always thorough, but respectful and professional!
Did the pharmacist provide a thorough explanation of your prescription?
I received a very thorough explaination. I knew exactly what to expect from my prescription
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Selina xxx.xxx.206.95
February 02, 2013
They paid close attention to me and all of my questions were answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
I had my perscriptions transferred to another pharmacy and not all active scripts were transferred. One lady in particular is rude.
by not satisfied xxx.xxx.122.50
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.246.74
May 05, 2012
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