MACLEAN PHARMACY INC

MACLEAN PHARMACY INC
MACLEAN PHARMACY INC 155 N SECOND ST HARRISON, MI 48625
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
I am absolutely disgusted with MacLean Pharmacy in Harrison, Mi. We have always tried to help independent merchants and have been satisfied with them in the past. On 9-23, my husband picked up a prescription for me that I have a zero co-pay from Walmart but since we try to help local merchants we got it at MacLeans instead.I did expect to pay a co pay but what they charged was outrageous. The copay he paid was 24.00. When I called to ask why it was so much, I was told it was taken over by Rite Aid as of midnight so they charged me Rite Aid's prices instead of the prices I had been getting from MacLean's prior to the take over. There was no signs that Rite Aid would be taking them over, nor did anyone say a word about it. If I wanted to do business with Rite Aid, I would have. I did not because they always charge more than other pharmacies.They will not refund me the money or (by law you cannot take the prescription back). At this point I am out the money and there is nothing I can do about it but complain about their underhanded practices, which I am doing. I will never again feel the same about independent businesses as I did before. Lesson learned.
by Jan xxx.xxx.151.34
September 24, 2014
by Anonymous xxx.xxx.79.223
June 20, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.243.54
April 13, 2013
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you usually have to wait in a long line when picking up your prescription?
Never! I'm always helped right away
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.239.22
March 02, 2013
Does this provider have helpful information available online?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this pharmacy typically put you on a lengthy hold when you call with a question?
Not at all! I'm always able to get my question answered quickly!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.222.62
December 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.6.24
August 31, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Roslyn Bidoul xxx.xxx.48.157
July 27, 2012
Would you recommend this provider to others?
Absolutely Not
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all your questions?
Every question I had was answered thoroughly
by Roslyn Bidoul xxx.xxx.51.179
August 31, 2011
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