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Animal Clinic Of Edgewater

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Animal Clinic Of Edgewater
Animal Clinic Of Edgewater
(7 Reviews)
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2305 South Ridgewood Avenue Edgewater, FL 32141
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.140.38
December 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.58.69
May 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Darlene xxx.xxx.52.65
April 30, 2012
I completely disagree. Dr. Kim Castro may love animals, but has no idea what she is doing. They overbook and you never get the appointment time you were scheduled for. I have been going to Dr. Kim Castro for over 6 years and thought she was the best. I have a dog that has what I was told by Dr. Castro to be dry skin. She needs baths twice a week minimum. She also had a scratch on her left eye from a cat I have that occurred during an episode of playing. I took her to Dr. Castro and she gave me eye drops and some cream to rub on her eyes and told me she would be fine in a few weeks and back to normal sight. She also had a few lumps and Dr. Castro told me they were just small cyst's. This time I felt like I needed a second opinion. I went to a different Vet called Well Pet Care Center in Deland and dealt with Dr. Buck where he informed me after many tests that her skin is in very bad condition and has a fugal disease and atomic dermatitis that needs to be treated for the rest of her life because it is not curable. Its been almost two full days and she is doing so much better as far as her skin. However, she is almost deaf in both ears because after time the skin causes build up and infections in the ear. I am happy to say that she is on treatments for that. I have also noticed that my dog has a hard time getting upstairs and I thought it was because she is small and just slips, but its because she is blind and has no pupil response in either eye. How can a vet not know these things. And to put the icing on the cake, the reason I brought my dog there in the first place. The lumps. They are in fact CANCER, and she is scheduled for surgery. I also thought I was helping my animals by taking them to the vet, but in fact I was only hurting them by bringing them to Dr. Castro. I am so blessed I took them to Dr. Buck. I don't know what will happen with my dog, but I know that I will never forgive the Animal Clinic of Edgewater for the issues that were misdiagnosed and overlooked, so she could move on to the next client. I would never recommend bringing your pet to this horrifying place that should be shut down.
by Anonymous
September 21, 2011
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous
August 24, 2011
They never left me for an extended period of time and I never felt ignored. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Anonymous
May 10, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the examining rooms clean and free of odor?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
by Anonymous
April 05, 2011
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Map and Directions
2305 South Ridgewood Avenue, Edgewater, FL 32141