VCA Orange County Veterinary Specialists

VCA Orange County Veterinary Specialists
VCA Orange County Veterinary Specialists 3021 Edinger Ave Tustin, CA 92780
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Consumer Feedback

(4 Reviews)
Recommended
4.5 star average for Recommended
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Service
5 star average for Service
Value
2.5 star average for Value
Staff
2 star average for Staff
Due to covid, we waited in car 5 1/2 hours. First question asked it may be
$900;00 is that alright. Would not take printed file on my pet that my vet
had printed out. Bill was over $700.00, no personal contact, wants all
info emailed. Next visit (which I cancelled) could cost #1000.00 and they
don't take cash or checks and cr card info will be taken over phone.
I personally like to see the people who are taking care of my baby. I will
not be returning to this VCA.
by Joy xxx.xxx.205.169
September 02, 2021
I just had the most horrific experience with my beloved dog who I brought to the clinic after she suffered a massive seizure. From the beginning I was ordered by Dr. Lauren Kramer many unnecessary and expensive tests after which she immediately declared once she got the results that she does not know what's wrong with my dog and more very expensive tests are needed. Then I was sent to Dr. Andrea McDooling for further expensive and unnecessary tests after which she says she doesn't know what's wrong with the dog either and then sent me to a neurologist, Dr. Stacy Dillard who also insisted I do more expensive tests on my dying unresponsive dog. All 3 doctors had a dismissive attitude pushing expensive tests and constantly telling me they do not know what is wrong with my dog. They are in the business of making money and not helping people in pain who brought their sick animals in. I find that behavior repulsive. They billed me in advance telling me constantly they don't know what's wrong with my dog after I paid for all the expensive tests. If somebody is in the business of milking people out of money they shouldn't be vets, they should work at the bank. I spent several thousand dollars with this specific emergency clinic and my dog passed away the next day. I will make sure to tell everybody everyday to never go there with their animals and to write everywhere I can how horrible this clinic is on behalf of my dead puppy.
by Paulina M. xxx.xxx.118.115
June 20, 2015
I referred a friend to this vet, I am mortified with the billing. I will be removing this company from my referral, and suggest everyone do the same. Accidents happen, but to profit and sell unnecessary services, is absolutely UNCONSCIONABLE and out right UNJUST! I am so sorry for referring the customer there, after hearing the way she was treated, unbelievable! Real nice, preying on people's emotion, but dirty money isn't good money.
by Rudy xxx.xxx.136.13
January 03, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did you feel like this provider's office was sufficiently staffed?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
by Anonymous xxx.xxx.136.52
September 13, 2014
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