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Evergreen Pet Clinic

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Evergreen Pet Clinic
Evergreen Pet Clinic
(8 Reviews)
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San Pablo, CA 94806
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.112.162
April 17, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider offer flexible appointment times?
Yes
by Mshill1702 xxx.xxx.67.130
March 26, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Clarks xxx.xxx.129.90
January 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.45.3
April 07, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have helpful information available online?
No, just a basic listings page
Was this veterinarian friendly?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 11, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was it easy to make an appointment with this provider?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer any coupons, discounts or promotions?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
November 24, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
August 20, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They always make sure to return my phone call as soon as possible. They've never left me waiting. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I'm not used to veterinarians not providing food and water for pets, but they don't here. They'll get it for you but you have to ask several times before anyone actually does it.
by Anonymous
June 22, 2011
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San Pablo, CA 94806