West Highland Dog & Cat Hospital

West Highland Dog & Cat Hospital
West Highland Dog & Cat Hospital San Bernardino, CA 92411
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.112.217
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.226.48
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.176.254
July 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.100.168
June 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.85.142
April 14, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes.
Did this provider have reasonable prices?
Absolutely!
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 21, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 05, 2012
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 17, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
September 30, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 27, 2011
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