West Highland Dog & Cat Hospital

West Highland Dog & Cat Hospital
West Highland Dog & Cat Hospital San Bernardino, CA 92411
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
His a good honest and caring doctor.
by BLANCa xxx.xxx.158.171
October 18, 2014
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by sherry parker xxx.xxx.214.138
February 20, 2014
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you going to visit this provider again?
Without a doubt!
Would you recommend this animal hospital to others?
I Already Have
by Rhea Norris xxx.xxx.167.131
November 27, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Were you able to relax during your appointment?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.204.75
September 25, 2013
This place seems to work on more of a walk in basis. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Their office was nice and quiet. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say. I was satisfied with both the veterinarian and how my pet's appointment went. Everything went according to plan. Hopefully the minor surgery tomorrow goes awesome as well and they are able to what needs to be done:) im optimistic:) the prices here are very fair i have seen it much pricer.
by Anonymous xxx.xxx.216.252
May 09, 2013
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Anonymous xxx.xxx.249.16
January 31, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this veterinarian friendly?
Extremely Friendly
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous xxx.xxx.169.135
January 17, 2013
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous xxx.xxx.104.26
October 15, 2012
Did this provider rush your appointment?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Penny Angel xxx.xxx.8.180
October 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.211.85
September 06, 2012
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