Hicks Terry R Dvm

Hicks Terry R Dvm
Hicks Terry R Dvm Palm Desert, CA 92260
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Seldom do doctors give you the special attention that Dr. Hicks and his staff give to our 2 dogs. He actually calls us at home to check on our dogs even when he is out of the office. His compassion is rare among physicians these days and doctors treating those of us humans could take a lesson from him in empathy.
by Myrna and Chris Grigorian xxx.xxx.52.175
October 01, 2018
Professional and person attention to each of my two dogs. Dr. Hicks has called us numerous times in the evening to discuss our two dogs condition. Dr. Hicks keeps hours for the pets he's not an 8-5 vet. He cares and makes certain his patients are comfortable.
by Judith xxx.xxx.47.228
August 16, 2016
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this provider?
Yes
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
by Anonymous xxx.xxx.54.245
April 06, 2013
I have brought our two dogs in here about 5 years. Dr. Hicks and his staff has always been helpful and kind. Last week I found a baby rabbit abandoned outside my work and I took him in. He had been badly injured in his eye and Dr. Hicks fit me in that day to see him. He checked him out, explained what happened to his eye and gave me a cream to help bring the swelling down. He did all this for free because he knew that he wasn't my pet, I was just trying to help. He gave me great advice to care for him and was so helpful. This is a great place to bring your pets, they honestly care!
by Renee xxx.xxx.120.202
March 25, 2013
The Office Staff here is HORRIBLE! Dealing with them is like pulling teeth and due to this problem we are no longer seeing Dr. Hicks. His Office Manager NEVER returns calls! This month a simple prescription refill that needed to be filled was ignored for 20 days despite the fact I had 3 separate phone calls to them requesting to speak to the Dr. directly.
Dr. Hicks is an awesome Vet, but his Office Staff leaves a lot to be desired.
by DesertDogMama xxx.xxx.147.57
October 29, 2012
Dr. Hicks is awesome!!!! I have been to so many vets in the valley and they do not compare. Dr. Hicks is caring, warm and fuzzy with his patients, and reasonable with pricing. He and his staff and great. I always leave feeling that my dogs (and wallet) are taken care of.
by Anonymous xxx.xxx.0.175
June 19, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 02, 2012
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