VCA Animal Care Clinic

VCA Animal Care Clinic
VCA Animal Care Clinic 3340 San Pablo Dam Road El Sobrante, CA 94803
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Dear Humans at Animal Care!

Thank you for taking such good care of me! I used to be very scared
to go to the doctor, but you made me so comfotable, that I almost enjoy my visit. The animals in the waiting room look more relaxed than at the usual doctor's office.
Big thumbs up and thank you for being there, ALWAYS. You genuinely care about us. It shows.
Our humans also feel safe, because you are always there to take care of us, even late at night! I know because my human once had to rush me to the hospital...

- 10 Starz

Meowww
by Misty and Elly xxx.xxx.201.178
September 23, 2016
They answered most of my questions but I could have used more information. Their staff was friendly enough, but the probem wasn't the staff, it was the doctor, Dr B. I felt that she was just throwing tests at my cat and the estimate was enormous. I am willing to spend what it takes but I need confidence that the doctor isn't just trying to rip me off; I didn't trust her and I felt that she was condescending. She made me uncomfortable. I brought my cat to PETS emergency clinic which was less expensive (!) when specific tests were compared (as was the emergency fee on a Sunday afternoon). Then I went to El Sobrante Pet Hospital the next day where we were able to come to agreement about a treatment plan that I was happy with and my cat did very well with. The problem resolved within 2 days. So the $500 ultrasound that kept being brought up was unnecessary at that stage of my cat's illness and it kept being pushed in my face at Animal Care Clinic. (I didn't do it obviously but it is less expenseve at PETS by the way.) If she needs it done, I will bring my cat back to El Sobrante Animal Hospital. (BTW, I talked with my neighbor about my experience and she said she also has left this hospital. The prices are exorbitant. She wasn't given an estimate and she had surgery done that ended up costing $7000. She mentioned this to her new doctor who said she should have gone to a board certified surgeon. It would have cost less.
by Jacqui P xxx.xxx.84.22
July 29, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.73.170
April 26, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous
January 15, 2012
The number one thing about this clinic is that ALL the vets are wonderful. They are caring and sweet, and excellent diagnosticians. They are calm and confident and take time explaining about my cats' conditions. Even though I have moved 15 miles away, I still drive my pets to see them. FIVE STARS. Also the front desk folks are great too.Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Thanks to their exceptional level of care that they always offer here my pets have enjoyed healthy and long lives. My pets have never been misdiagnosed and I strongly recommend them to anyone who loves their pets.
by Anonymous
April 03, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
February 27, 2011
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