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Animal Emergency Clinic

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Animal Emergency Clinic
Animal Emergency Clinic
(11 Reviews)
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Maumelle, AR 72113
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.198.79
September 21, 2014
It is simple. I have lost trust in them as an animal doctor. Went for a normal check up. Vet cleared dog. A week later I take her back and they discover an ear and skin infection, I even told they during check up her ears were bothering her. Today, 7 days later, the other vet told me the 1st vet missed this, she couldn't ask him because he was out. While I'm waiting in a private room the table sign says " this table has been disinfected for the safety of your pet". I notice there is hair and dander all over the table. Clearly not even wiped off. I ask the tech why it wasn't cleaned she said "well thats not my job".

Its obvious this place can't do the small things right so how will they do the big things right. Your better off going to another vet because MAC just points fingers and takes no responsibility.
by MattF xxx.xxx.254.217
June 28, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.69.232
April 10, 2013
we had a pet die over the weekend and needed to leave him for cremation. the clinic staff was so wonderful and understanding - I could tell that they really felt for us.
by eb xxx.xxx.195.213
January 12, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.108.101
September 30, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.57.68
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.76.10
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Teresa Derryberry xxx.xxx.124.105
August 25, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 24, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 07, 2011
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Maumelle, AR 72113