Directory > Providers > Pet Services > Animal Hospital > AR > Fort Smith > Best Friends Pet Clinic > Reviews

Best Friends Pet Clinic

Nearby

Animal Hospitals

Adorable Pets

Fort Smith, AR

Fort Smith Animal Emergency Clinic

Fort Smith, AR

Arkansas Veterinary Clinic - Baker B H Dr

Fort Smith, AR

Davenport Veterinary Hospital

Fort Smith, AR
Get Featured on Wellness.com > Learn More
Best Friends Pet Clinic
Best Friends Pet Clinic
(6 Reviews)
> Get Phone Number & Directions
1820 Wheeler Avenue Fort Smith, AR 72901
Add a Review

Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3 star average for Recommended
Value
1 star average for Value
I am beyond shocked! Frustrated! Insulted! An very unprofessional staff.
My Maltese was in to have its normal 6 months teeth cleaning. No advise of any extraction. No informative call when they discovered he had infection. No getting permission from me to do the procedure and they removed ALL of his front upper teeth and 2 of his front lower teeth. Then they didn't have the decency to tell me what they had done when I picked him up. I didn't even know until I got the dog home and was inspecting his mouth to be shocked by the sight of NO front teeth.

I DO NOT RECOMMEND THESE PEOPLE TO ANYONE. STAY AWAY
by Gary Threatt xxx.xxx.21.173
December 14, 2018
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.35.188
March 12, 2013
Was this veterinarian compassionate when your pet was sick?
Absolutely not, I was horrified at how insensitive they were.
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous
January 09, 2012
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is food and water always available for your pet at this veterinarian's office?
Always, there's no fear of your pet going hungry or thirsty here. They have bowls all over the office.
by Anonymous
November 15, 2011
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the animal hospital feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
October 20, 2011
Keep in mind it has been awhile, We adopted a dog from the local humane society and it was taken here to be fixed. The vet noticed the dog had already been fixed but cut her open anyway. (which was charged to humane society) She also charged us an extra $16 stating the dog had fleas and she gave it Frontline, which the humane society had already done. She would not come out and talk to us, instead we could hear her in the background complaining how she was already doing the spaying for next to nothing, I beleive she gets paid $75 a dog by the humane society. If she doesnt want to do the job then she needs to take her name off the humane society's vet list
by Anonymous
June 19, 2011
Add a Review
Map and Directions
1820 Wheeler Avenue, Fort Smith, AR 72901