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Ravenwood Veterinary Clinic

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Ravenwood Veterinary Clinic

Eagle River, AK

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Ravenwood Veterinary Clinic
Ravenwood Veterinary Clinic
(10 Reviews)
> Get Phone Number & Directions
11525 Old Glenn Highway Eagle River, AK 99577
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Jake had to have major surgery. They were Awesome. Its always expensive when talking animal surgery but they were very helpful explaining everything and always offering an upfront estimate on any procedure needed!!
by Jenny xxx.xxx.4.1
October 13, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.105.154
September 18, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
by Anonymous xxx.xxx.183.159
August 15, 2014
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Magui xxx.xxx.117.51
September 02, 2013
Our hopeful routine vet visit for my dog being under-the-weather turned into a nightmare resulting in having to euthanize her. While I'm sure the vets did all they thought they could for our dog, the entire visit overall could have gone a lot smoother. After my dog was taken into the back for emergency treatment, I decided to go home and wait for a call on test results & whatnot. Mostly so I could bawl my eyes out in the privacy of my own home. I was in my car to leave and one of the techs ran out and stopped me and said they got some results and to come back in so the vet could talk to me. I sat crying on their hard-ass benches waiting for the vet to come out for 40 minutes. After 40 minutes the front desk staff moved me into a private room to wait for the vet. I must have waited there for 15 more minutes for him to come in and give me the bad news. Fast forward about an hour, we have our dog in our laps, crying & heartbroken saying our goodbyes, and the lady from the front desk comes in the room to settle our bill! Really? My dog is about to die and she barges in with the damn bill?! I understand it's a business but come on. She was the only person at that clinic that I felt was completely uncompassionate and borderline rude with her collections tactic. At least with our previous VCA clinic they let us go home and grieve and either called about the bill a few days later or sent the bill in the mail. My husband was thoughtful enough to take her out of the room and out of my sight.
by Anonymous xxx.xxx.136.140
May 24, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this animal hospital use current and safe equipment?
Yes
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.80.22
February 23, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this animal hospital's staff friendly?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.117.132
October 16, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
November 19, 2011
Were the examining rooms clean and free of odor?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous
October 04, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 13, 2011
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Map and Directions
11525 Old Glenn Highway, Eagle River, AK 99577