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Valley West Veterinary Hospital

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Valley West Veterinary Hospital
Valley West Veterinary Hospital
(12 Reviews)
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Charleston, WV 25302
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
What can I say. I have been a client for 20 years. Per thick and thin I have never been failed except once. My babies Ruger, Charlie and Chris give you Tommy and Dr. Amy huge wet kisses.

Thanks again, Teann
by Teann Smallwood xxx.xxx.5.194
July 22, 2022
Nice people...and took care of he problem
by Rosanna xxx.xxx.79.253
October 05, 2017
Although I regularly take my adopted dog for shots, sentinel, etc, every time I go they expect for me to pay $475 to have my dog's teeth cleaned & feel shamed cause I can't afford it. This is why more people don't adopt animals from the shelter. This office acts like only wealthy people should be allowed to own pets. If I had $475 to have my dog's teeth cleaned, I'd use it for my own dental care!! I'm sick and tired of feeling shamed every time I go for this reason. I treat me dog better than a lot of people treat their children. I'm not going back to this vet's office; I'm going to find some place else to take my dog to for shots, etc., where you don't have to be wealthy to have good healthcare for your pet!!
by Greta Wilkinson xxx.xxx.113.253
September 05, 2017
I trust them with the care of my pets, their greet their friendly they show great care and love for my cats
by sherry ellard xxx.xxx.144.133
October 30, 2014
trust all my yorkies to their care
by yorkie breeder xxx.xxx.34.121
October 20, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Julie xxx.xxx.193.71
February 11, 2013
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.105.221
January 13, 2013
Were the waiting room chairs comfortable at this animal hospital?
Average
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Was this provider's office clean?
It was satisfactory
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.28.73
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by MRL xxx.xxx.107.170
April 02, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 04, 2012
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Charleston, WV 25302