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Colonial Veterinary Clinic

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Colonial Veterinary Clinic
Colonial Veterinary Clinic
(8 Reviews)
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Williamsburg, VA 23188
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
by Anonymous xxx.xxx.246.183
November 04, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was the temperature in the office acceptable to you?
Ok
Does this provider listen to your concerns and respond respectfully?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.252.112
August 18, 2014
Dr. Sullivan has been our veterinarian for nearly 10 years, taking care of our five dogs. He has always been attentive, knowledgeable, caring, and considerate of both the animals and their owners. His advice is always clear, helpful and focused on what is best for the animal. The clinic has the medications we have needed and Dr. S. explained the benefits and possible sideeffects that each one presented. They also provide flea protection by the month, if you prefer to buy it that way. Dr. Sullivan is businesslike and very serious about his approach to the wellbeing of every animal he treats, yet his ease with and friendliness toward the critters demonstrates his good heart. There is a designated area for pets to go to the bathroom here, which is extremely convenient and well-kept. We have recommended him several times and will continue to do so.
by CFlory xxx.xxx.195.147
November 12, 2013
We moved here three months ago with are two dogs and have taken both to Colonial Veterinary Clinic. Our experience has been far from good. We have met both Doctors there and both lack any "bedside manner." Although I recognize it is different from treating a person, I think most people would agree that if you are loving animal owner you appreciate a vet that makes eye contact with you, speaks in language that an average person can understand, someone who communicates with empathy and someone who uses appropriate pragmatics overall. One doctor implied that we weren't good dog owners which was majorly offensive and the other doctor I had to literally stop him mid sentence to get a word in edgewise. They seemed rushed and cold. Lastly, every vet we have ever been to always has the sweetest most loving office staff, I would venture to say the office staff is the least friendly we have encountered. With all that being said we will be finding a new vet here in Williamsburg...hoping we find one that communicates empathy and respect to not only our pups but to us as well (especially since we are paying them).
by Amy xxx.xxx.238.85
October 31, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous xxx.xxx.189.237
August 09, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer flexible appointment times?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.189.237
July 05, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.113.179
June 19, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.113.183
April 07, 2013
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Williamsburg, VA 23188