Franklin Farm Veterinary Clinic

Franklin Farm Veterinary Clinic
Franklin Farm Veterinary Clinic 13320 Franklin Farm Road Suite J Herndon, VA 20171
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous xxx.xxx.226.55
March 31, 2014
Were the kennels and holding areas clean?
Yes, they were spotless
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this veterinarian answer all of your questions?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.62.132
October 23, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.19.76
January 05, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
September 12, 2011
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 31, 2011
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Does this provider remember you by name?
Sometimes, but not always
Was the waiting area spacious?
Yes
by Anonymous
August 22, 2011
Dr. & staff go way beyond care for my dog. They care about the owner as well.
I cannot imagine taking my dog, Maggie, anywhere else. I've been with them 10 yrs?.
They listen...then advise. Thank you, Dr. D.

P.s. Maggie is doing well, thanks to you.
by Anonymous
August 15, 2011
Did this veterinarian answer all of your questions?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 21, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 31, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
April 17, 2011
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